General Data Protection

Since May 2018, the Association has been subject to the rules set out in the General Data Protection Regulation (GDPR).

To allow us to deliver our services, we are required to hold information (data) on customers. However we must be clear about the information we collect from you, how we hold it, who we share it with, and how we dispose of it. 

All customers have the right to access their information, request any changes, and to have their data deleted in line with the Regulation. 

Customers have the right at any time to:

• ask for a copy of the information held by us in our records;
• require us to correct any inaccuracies in information held;
• make a request for us to delete any personal data which we hold;
• object to receiving any marketing communications from us.

If you would like to exercise any of your rights, please ask for the Data Protection Officer when you call us on 0808 143 2002 or email dataprotection@qcha.org.uk